A medical-equipment program is more than a list of assets and preventive-maintenance due dates. Healthcare organisations need confidence that the right equipment is being maintained, at the right interval, by appropriately competent personnel — with traceable records, meaningful KPIs and a clear strategy for reliability, risk, obsolescence and replacement.
OHM Healthcare provides specialist biomedical engineering services across the medical-equipment lifecycle — from asset audits and service-strategy reviews through acceptance testing, preventive maintenance, independent third-party provider assurance and lifecycle planning.
OHM Healthcare combines specialist biomedical engineering, technical service and healthcare technology expertise to support medical equipment from acceptance and commissioning through preventive maintenance, corrective service, asset optimisation, replacement planning and end-of-life decisions.
For larger healthcare organisations, OHM can also act as an independent engineering assurance partner — reviewing asset data, maintenance records, service delivery, compliance evidence and contracted KPIs to determine whether a biomedical maintenance program is being delivered as intended. We do not just test equipment. We help healthcare organisations understand whether their equipment, maintenance program and service providers are performing as they should.
OHM engineers on the bench — electrical safety testing and performance verification for hospital-grade equipment.
OHM's biomedical engineering services span consulting, audit, maintenance and lifecycle planning. Scope is determined by the organisation's needs and confirmed against engineer competence before acceptance.
Independent biomedical engineering advice for healthcare organisations needing a clearer view of their equipment fleet, maintenance strategy, service costs, compliance evidence or third-party service performance. Consulting outputs are decision-ready — identifying what is working, what requires correction, areas of technical or operational risk, and recommended priority actions.
Know what you own, where it is, what condition it is in and whether it is being properly supported. Physical and data-led asset audits to validate the equipment register, identify missing or duplicated assets, confirm service status and establish a reliable baseline for maintenance, risk management and capital planning.
Turn your asset register into a lifecycle-management tool. Examination of equipment utilisation, standardisation, duplication, age profile, supportability, recurring faults and service cost — to identify opportunities for fleet rationalisation, improve maintenance planning and inform capital-budget justification before automatically purchasing more equipment.
A maintenance contract is not the same as a maintenance strategy. Review or development of a service model that defines how equipment will be supported based on clinical risk, manufacturer requirements, internal capability, parts availability and business continuity requirements — covering OEM service, specialist third-party service and outsourced maintenance.
Start the equipment lifecycle with a verified technical baseline. Acceptance-testing support aligned with AS/NZS 3551 — Management programs for medical equipment — covering equipment identification, inspection, electrical-safety verification where applicable, functional checks within confirmed engineer competence, baseline service documentation and maintenance-program setup. Acceptance requirements vary by equipment type, manufacturer instructions and facility requirements.
Planned and corrective biomedical service for supported medical-equipment families. Scope may include preventive maintenance, inspection, performance verification, electrical-safety verification, fault investigation, repair and return-to-service documentation. Service scope is confirmed against engineer competence, available technical information, required test equipment and parts support before acceptance.
Outsourcing biomedical engineering does not remove the healthcare organisation's need for visibility and governance. OHM can independently review an existing biomedical service program to help determine whether the contracted scope, maintenance activity, documentation and performance indicators are being delivered consistently across the equipment fleet.
The review can be tailored to a specific contract, a hospital, a health network, an equipment category, a high-risk equipment group or a sample of assets.
A 98% PM-completion KPI can still conceal important risk if the remaining 2% contains high-acuity or repeatedly overdue equipment. OHM's review can look beyond the headline KPI to the underlying asset and service data.
OHM provides independent engineering review and assurance — not regulatory certification or accreditation of the service provider. Scope and deliverables are agreed with the client before the review commences.
OHM's total lifecycle approach connects the individual service event with the broader life of the asset. OHM can support healthcare organisations at different points in that lifecycle — delivering selected technical services or acting as a broader engineering partner depending on the organisation's internal capability.
Biomedical engineering competence is not interchangeable across every medical device. A ventilator (such as the ZOLL bellavista 1000e), anaesthesia workstation, patient monitor and air/oxygen blender each require different technical knowledge, service procedures and verification equipment.
OHM uses a competence-led service model. Before accepting device-specific work, we consider the equipment model, requested service, engineer training and experience, available technical documentation, required test equipment and parts support. If those requirements cannot be met to the standard expected for the work, we do not allocate the device as routine service simply to complete the job.
This is particularly important for high-acuity equipment such as anaesthesia systems, ventilators, patient monitoring and specialised respiratory equipment, where generic biomedical experience alone is not a sufficient basis for device-specific service.
Why this matters
OHM supports medical-equipment management activities aligned with AS/NZS 3551:2012 — Management programs for medical equipment — together with applicable manufacturer requirements, customer policies and relevant standards. AS/NZS 3551 covers medical-equipment management programs including procurement, acceptance and ongoing equipment management activities.
OHM Healthcare is the authorised ZOLL AED reseller and service partner in Australia — our biomedical engineers handle AED installation, annual inspection, and AS/NZS 3551-compliant documentation. ZOLL AED Supply & Service →
OHM's biomedical engineering team includes engineers with substantial experience across critical medical-device portfolios, including GE anaesthesia and patient-monitoring equipment. For supported models, OHM can provide an independent third-party service option for healthcare organisations seeking experienced technical support outside an OEM service contract.
The key principle is competence. OHM does not accept a device simply because it falls under a broad category. The model and requested work are reviewed against the engineer's training and experience, available service documentation, required test equipment and parts pathway before the service scope is accepted.
Anaesthesia workstations combine gas delivery, ventilation, monitoring interfaces and software-controlled safety systems — service should be assigned to engineers with relevant product knowledge, not treated as generic biomedical maintenance. OHM has engineers with prior experience in GE anaesthesia equipment and can offer independent service for supported models, including preventive maintenance, inspection, performance verification, electrical-safety testing and fault assessment. Every anaesthesia request is reviewed model-by-model before acceptance.
OHM's team experience includes patient monitoring and related clinical monitoring environments. For supported GE monitoring equipment, OHM can assist with planned maintenance, inspection, performance verification, fault assessment and technical service within the confirmed model and service scope. Where central stations, telemetry or networked monitoring are involved, the requested work is separately assessed — system-level configuration and software support may require different access, credentials or OEM involvement than a standalone bedside monitor.
"Check Model Support" — how GE enquiries work
Send us the equipment model, serial number and service requirement. We confirm whether we have the appropriate competence, service information, tools and parts support before accepting the scope — not after.
GE and GE HealthCare are trademarks of their respective owners. OHM Healthcare is an independent service provider and is not affiliated with or authorised by GE HealthCare unless expressly stated for a particular agreement. Final trademark and independence wording is subject to legal review.
A healthcare group has multiple hospitals and is not confident that the central asset register accurately reflects the active medical-equipment fleet.
A hospital has a multi-year maintenance contract and receives monthly KPI reports, but management wants independent confirmation of asset coverage, overdue maintenance and contractual performance.
A healthcare organisation has a mix of OEM contracts, in-house service and third-party maintenance but no clear rule defining which equipment belongs under each service model.
The organisation has ageing equipment but limited evidence to support capital prioritisation requests to finance and governance.
A new department or facility is receiving a large volume of medical equipment and needs a consistent acceptance, asset-entry and maintenance-program process.
No. OHM follows a competence-led service model. Device-specific work is accepted where we have the appropriate engineer training and experience, technical information, tools and test equipment for the requested scope. We would rather decline unsupported work than treat a complex medical device as generic maintenance.
Yes. OHM can provide an independent engineering review of an outsourced biomedical maintenance program. The scope can include asset coverage, PM completion, overdue work, maintenance records, KPI and SLA performance, engineer-competence evidence, repeat faults, equipment downtime, obsolescence reporting and other agreed service indicators.
No. OHM provides an independent technical and engineering review. It is not an accreditation or regulatory certification of the service provider. The output is an engineering assessment that can inform governance decisions — not a formal compliance or accreditation determination.
Yes. Consulting and assurance work can be commissioned independently of ongoing maintenance. OHM can review a full fleet, selected facilities, a particular equipment class or a sample of assets depending on the objective.
AS/NZS 3551:2012 — Management programs for medical equipment — specifies procedures for developing and maintaining equipment-management programs. It covers procurement, acceptance and ongoing management activities, not merely electrical safety testing. OHM supports medical-equipment management activities aligned with AS/NZS 3551 where applicable, together with manufacturer requirements and customer policies.
OHM provides independent third-party biomedical engineering services for supported GE HealthCare equipment. OHM Healthcare is an independent service provider and is not affiliated with or authorised by GE HealthCare unless expressly stated for a particular agreement. Service requests for GE equipment are assessed model-by-model against engineer competence and available technical support.
Enquiries are handled directly by OHM Healthcare's clinical engineering team. Whether you're planning a maintenance program, considering an independent service audit or evaluating OHM as a technical partner, we respond within one business day.
